¡ïAbout hair removal
If you find hair loss after receiving the goods, please don't worry, the plush toy itself does not shed hair,
Because it is a new product, it will be a little fluffy and filled with fibers.
After you get it, tap it a few times, shake it a few times, it will remove the floating hair
¡ïAbout the size
All babies are measured in kind, plush toys are soft and there will be a certain error (about 3 cm)
¡ïAbout packaging
All we use are vacuum packaging, because the plush toys themselves are relatively large,
The product can be better protected after being transported in a vacuum. If you receive the product, it is slightly smaller or wrinkled than the description, please don't be surprised, because this is a normal phenomenon, pat it a few times after opening, and then dry it in the sun Half an hour, recover immediately!
Do you need help with something?
Please read our
FAQS before contacting us, chances are we've answered your question there.
If you still need our assistance please
CONTACT US below.
-
Tel:(570) 980-1534
Email:help@adamloveeve.com
Terms&Conditions
If your order hasn't arrived within 25 days of the date of original purchase, contact our support team for a full refund of your purchase.
(1). To return your product, please send us an email at help@cosmarto.com first.
(2). After you contact customer service,please send the product back to the Ruturn Address.
(3). You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
(4). By purchasing on this website you fully agree and understand this return & refund policy.
PS:
Addressee: COSMARTO
Tel:(570) 980-1534
Return Address: 1140 River Road Apt 7095292,New Castle,Delaware,United States